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Medicare bot ยท voice and text

The AI bot that qualifies Medicare leads for your licensed agents.

Ava calls and texts people exploring Medicare, confirms where they are in the process and transfers the ready ones live to a licensed Medicare agent.

  • Runs 24/7
  • Your approved script
  • Live transfer to licensed Medicare agents
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Medicare
Ava (bot): Hi Dorothy, this is Ava with Summit Benefits. You asked about Medicare plan options. Is now a good time?
Prospect: Sure, go ahead.
Ava (bot): Great. Are you currently enrolled in Medicare Parts A and B?
Prospect: Yes, both.
Ava (bot): Thanks. What is your ZIP code, and do you take any regular prescriptions?
Prospect: 46202, and two of them.
Ava (bot): Got it. I am connecting you now with a licensed agent who can go over plans in your area.
Transferring to a licensed Medicare agent

Sample conversation. Names are fictional.

How the Medicare bot works

Built for Medicare conversations.

Medicare leads go cold fast, and the busiest weeks of the year are the hardest to staff. The Medicare bot contacts every lead as it arrives, at any hour, and asks your qualifying questions the same way every time.

It confirms Part A and B enrollment, ZIP code, prescriptions, current carrier and preferred doctors. When a prospect qualifies, it transfers the call to a licensed agent with those answers already on screen. Plan comparisons, recommendations and enrollment stay with your agents.

What it collects

  • Part A and B status
  • ZIP code
  • Prescriptions
  • Current carrier
  • Preferred doctors

Handoff

The agent gets the caller live, with coverage status and prescriptions already logged.
Where it helps

Use cases for the Medicare bot.

Speed to lead

Inbound and web leads are contacted as they arrive, including nights and weekends.

Busy-season overflow

Run many conversations at once when volume spikes, without hiring seasonal callers.

Aged lead follow-up

Text and call back older leads to find the ones who are ready to talk now.

From lead to licensed agent

Four steps, every time.

  1. Step 1

    Load your script

    Your Medicare questions, wording, states, hours and disclosures are set up before launch.

  2. Step 2

    The bot reaches out

    It calls and texts each lead, confirms permission to continue and asks your questions.

  3. Step 3

    Answers are logged

    Every answer is recorded as it is given, with a full transcript of the conversation.

  4. Step 4

    Live transfer

    Qualified prospects transfer live to your licensed Medicare agents, with the answers on screen.

Bots qualify and transfer. Quotes, advice and enrollment stay with your licensed agents. Read how we handle compliance.

Medicare bot FAQ

Questions about the Medicare bot.

Something else? Book a demo and ask us directly.

Does the Medicare bot recommend or enroll people in plans?

No. It gathers qualifying information and transfers the prospect. Plan comparisons, recommendations and enrollment are handled by your licensed agents.

Can it use our own Medicare disclaimers and script?

Yes. The opening, consent wording and any disclaimers your compliance team requires are loaded from the script you approve.

What does the agent see when the call transfers?

The answers the bot collected, such as Part A and B status, ZIP code, prescriptions and current carrier, along with the full transcript.

Medicare bot demo

Put superintelligence to work.

See the Medicare bot qualify a lead with your script, then go live with your licensed Medicare agents.